Family At Church

Claims

Claims do happen.

We make the claims process as easy and efficient as possible.

If you need to make a claim, you need to fill in the claims form as well as a beneficiary form and include all the relevant documentation.


This includes:
-certified and valid death certificate
-the identity document of the beneficiary
-documentation that you received when taking out your policy.

 

Claims form including supporting documentation should be submitted in electronic format to claims@essential.co.za

Claims Process

Couple

STEP 1

AUL receives your claim and immediately issue a ticket to assist you in keeping track of the progress. ​